Job Information

Ryder System COOP - Customer Development Representative in Miami, Florida

Current Employees:

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You are the driving force behind our company.

Start your career with Ryder today!

COOP by Ryder, one of the fastest growing startups in logistics and backed by a Fortune 500 company, is the leading platform for peer-to-peer truck sharing. In just three years, our service has launched successfully in 9 major markets, and we are planning further market expansions over the next few years.

At COOP, we encourage curiosity and collaboration – all ideas are welcome. You will always find our tight-knit team creating innovative solutions, tackling complex challenges and delivering exceptional customer experiences. If you are looking to join a fun, fast growing, driven team with a great benefits package and with different opportunities to learn and develop, we’d love to meet you!


The Customer Development Representative is the first point of contact to engage and provide a great experience representing COOP. You will need to work at a high rate of productivity daily to qualify new leads, create new accounts, and move the new leads to Customer Success Managers and other sales closers.


  • As a first point of contact with potential customers, provide a welcoming and and engaging experience.

  • Perform credit/operations risk checks on all leads.

  • Set up accounts and maintain accurate information in the HubSpot CRM platform.

  • Pass on qualified leads to Customer Success Managers.

  • Communicate requirements to disqualified leads.

  • Answer new account inquiry emails and phone calls.

Skills and Abilities :

  • Strong verbal and written communication skills.

  • Highly thorough and dependable.

  • Ability to switch from one task to another quickly.

  • Highly organized, with excellent time management skills.

  • High energy, self-directed, self-motivated.

  • Ability to work as part of a team.


  • H.S. Diploma/GED.

  • At least two (2) years of customer service experience.

  • Bachelors or Associates Degree Preferred.



Job Category: Customer Service

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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